Gothic Attitude International Shipping Policy

Gothic Attitude partners with DHL FedEx UPS And USPS to provide DHL shipping to our valued international customers (outside the United States and Canada).

Worldwide duty-free shipment via standard shipping or expedited shipping.
No matter how many pieces you order, we only charge $19.99 for standard shipping.
If you need expedited shipment, please contact us. We need to calculate by weight before we can get the actual shipping cost.

The time frame of an order delivery is divided into two parts:

• Processing time: 1-7 business days
• Shipping time: Standard Shipping: 5-7 business days (Normally within 1 week)Expedited Shipping:3-5 business days.

Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 1-2 days before the tracking number can be updated online.
All orders are insured against loss. If unfortunately the goods are lost in transit, please contact us.
Country we don't ship Argentina, Ascension Island, Bosnia; Herzegovina, British Indian Ocean Territory, Chile, Ecuador, India, Kuwait, Philippines, Tristan da Cunha.
Due to the global pandemic and high volume, there will be delays from all of our carriers, including updates to their online tracking.

International Shipping Rates:

STANDARD SHIPPING:

We offer free standard shipping on orders over $399. Orders with standard shipping will ship via FEDEX SMARTPOST DHL,UPS. Please allow 4-6 days for standard shipping

All orders shipping to a destination outside of the USA are subject to the import duties, fees, and taxes of the destination country.

Delays in delivery may occur if your package is randomly selected by your country’s Customs Department or Agency for inspection.

We have no control over the process or additional charges associated with the delivery and importation of your order (package) into your country. We do not benefit in any way from these charges and we work very closely with our brokers and carriers to ensure as few delays as possible.

We are not responsible for any duties, fees, or taxes that are incurred during the delivery of your order/package.

SHIPPING CONFIRMATION:
A shipping confirmation with your tracking number will be sent to the email address provided when the order is shipped. 

GOTHIC ATTITUDE OFFERS HUGE RANGE ALTERNATIVE GOTHIC STEAMPUNK CLOTHING SHOP

CHANGE OF MIND RETURNS POLICY

• Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts.

• If your item is faulty please see our Faulty Returns Policy

• We will accept change of mind returns provided they meet the following guidelines:

• Return within 15 days

• Return with proof of purchase

• Item must be unworn, unwashed, unused with all original tags/labels attached

• Protective hygiene sticker must be in place for swimwear returns

• Returns must be made within the country of purchase to a store that stocks that brand.

• Item is not listed as an excluded item as outlined below

• If you are not entirely satisfied with your purchase, we're here to help.

RETURNS

• You have 15 (days) calendar days to return an item from the date you received it.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

• Your item must be in the original packaging.

• Your item needs to have the receipt or proof of purchase.

If you are not entirely satisfied with your purchase, simply return the item within 15 days with your receipt. Refunds will be issued in the same method of payment as the original payment. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped or if the merchandise is returned to the store

EXCHANGE

We're sorry things didn't work out! We will gladly refund or exchange all unwashed and unworn merchandise in its original condition within 30 days of your order date when accompanied by the original packing slip invoice for the price paid.